Mandarin Oriental Hotel Group has promoted long-serving staffer Jill Kluge to chief marketing officer as it prepares for the retirement of Michael Hobson at the end of the year. Kluge joined the group in 1991 and has held a number of sales and marketing positions across its UK and APAC offices. She is currently director of brand communications, where she has overseen international advertising, digital marketing, global public relations, brand identity and corporate communicat